SMS Terms Of Service

Effective Date: 9/4/2026

We respect your privacy and are committed to protecting personally identifiable information you may provide us through this Website. We have adopted this Privacy Policy to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our website, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.

Program Description

Jones Insurance & Associates ("Company," "we," "us," or "our") offers text messaging (SMS) communications to current and prospective clients who opt in to receive them. Messages may include, but are not limited to: quote follow-ups, policy renewal reminders, payment reminders, claims status updates, and appointment confirmations or reminders.

By opting in to receive text messages from Jones Insurance & Associates, you agree to these SMS Terms of Service ("Terms").

Consent

By providing your mobile phone number to Jones Insurance & Associates — whether through a web form, over the phone, in person, or by another method — and opting in to text messaging, you consent to receive SMS messages from us related to the use case(s) described above.

Consent to receive text messages is not a condition of purchasing any goods or services. You may still work with Jones Insurance & Associates and obtain insurance products and services without opting in to SMS communications.

Message Frequency

Message frequency varies depending on your policy activity and account status. You may receive multiple messages per month, or none, depending on whether there is relevant activity on your account.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. Jones Insurance & Associates is not responsible for any charges from your wireless carrier related to text messages sent or received.

How to Opt Out

You may opt out of receiving text messages from Jones Insurance & Associates at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a one-time confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.

If you would like to resume receiving messages, contact us directly at the number or email listed below, or opt in again through one of our standard channels.

How to Get Help

If you need help or have questions about our text messaging program, reply HELP to any message, or contact us directly:

Jones Insurance & Associates
2924 104th Street
Urbandale, IA 50322
Phone: 515-868-0040
Email: info@jonesinsured.com

Supported Carriers

Our text messaging program is available on major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, and others. Carriers are not liable for delayed or undelivered messages. Coverage and availability may vary by carrier and location.

Privacy

Your mobile phone number and consent to receive SMS messages will not be shared with third parties or affiliates for marketing purposes. For more information on how we collect, use, and protect your personal information, please see our Privacy Policy.

Changes to These Terms

Jones Insurance & Associates may update or modify these SMS Terms of Service at any time. Any changes will be posted on this page with a revised effective date. Your continued participation in our text messaging program after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these SMS Terms of Service, please contact us at:

Jones Insurance & Associates
2924 104th Street, Urbandale, IA 50322
Phone: 515-868-0040
Email: info@jonesinsured.com

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